At Wave, consulting is at the center of what we do and who we are. From the late ’90s, our consulting first ideology has enabled us to craft a personalized solution for each customer’s unique needs contrary to a out of the box solution. We work in conjunction with our clients throughout Hialeah, investing time and resources so that we have a thorough understanding of their pain points and goals and can create a personalized approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the foundation of your company. If your workflows have many blockers, the resulting productivity loss will have a ripple effect throughout your entire organization. For example, let’s say a company acquires a new client in minutes but requires several weeks to train a new employee or vendor. That’s a problem because both your employees' talent and your partner’s products play a important role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a full understanding of your business processes as well as the technology that efficiently delivers intelligent information. We know what questions to ask and can identify the right information to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important element of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other components that will help users to find appropriate data. It is crucial that you invest the time to understand the problems you are having and what is required to resolve them.

 
 
 

Intelligent Information Management

It is widely understood that the modern business depends on several sources to pull content whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it holds vital business data and content that is crucial to the success of your organization. Both organizations and their customers need data from multiple repositories to complete tasks, and this adds additional challenges if that data is not easily accessible. The legacy method was to aggregate input into a central location but this approach is not viable forever as one tool can’t govern everything, particularly in some mid-range to large companies.